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Bought an obstructed seat through StubHub for Eras Tour Vancouver? A refund might be coming your way - NOW Toronto

March 12, 2026 1 views
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Bought an obstructed seat through StubHub for Eras Tour Vancouver? A refund might be coming your way - NOW Toronto
Taylor Swift performed at BC Place in Downtown Vancouver Dec. 6, 7 and 8, 2024. Facebook Twitter Reddit Copy current article link What to know StubHub and Consumer Protection B.C. reached a deal regarding the company’s violation of ticketing transparency laws. Fans who bought tickets that didn’t state they had an obstructed view are eligible for a refund from StubHub. The company will reach out by May 1, 2026 to affected fans. Swifties who bought tickets to The Eras Tour Vancouver dates on StubHub could be eligible for a refund.  Consumer Protection British Columbia and StubHub Canada reached an agreement after the ticket reseller was found to have violated the province’s ticketing transparency rules.  Among StubHub’s consumer protection violations were not disclosing the full cost of a ticket, including taxes, fees, and service charges. The company also neglected to provide consumers with guarantees if their ticket did not match what was advertised.  As a result, fans who were duped into buying tickets for Dec. 6, 7 and 8, 2024 with obstructed or limited viewing angles in sections 219 to 236, 336, or 418 to 437 are eligible for a refund from StubHub. The reseller also has to pay $6,000 to Consumer Protection B.C., $2,500 to the Consumer Advancement Fund, and improve transparency for ticket sales moving forward. Advertisement StubHub will reach out to affected concert-goers by May 1 either through their email or mailing address on file to arrange a refund.  Eva Zhu Advertisement Twitter Tiktok Instagram Youtube Facebook Threads Blue Sky Follow us @nowtoronto Advertisement What’s Trending Posted 21 hours ago Katy Perry dropped new photos with boyfriend and former Canadian prime minister Justin Trudeau — and people are reacting Posted 4 days ago Can landlords enter unannounced or install cameras? Ontario renters’ privacy rights explained Posted 23 hours ago ‘It’s alarming,’ Hamilton man claims Tim Hortons reused a cup for his order Advertisement