Companies can no longer charge for changing or cancelling internet, cellphone plans | Globalnews.ca

Canada’s Radio-television and Telecommunications Commission (CRTC) is removing the fees for changing or cancelling internet and cellphone plans. In an announcement posted on Thursday, the CRTC says it is eliminating extra fees to activate, change or cancel a plan, giving consumers more flexibility to manage their plans and take advantage of better offers without the unexpected extra costs.This decision was made after the CRTC held a public consultation following recent changes to the Telecommunications Act, and heard that fees can prevent Canadians from switching plans. Get breaking National news Get breaking Canada news delivered to your inbox as it happens so you won't miss a trending story. Sign up for breaking National newsletter Get Started By providing your email address, you have read and agree to Global News' Terms and Conditions and Privacy Policy. “We are taking action to give Canadians more control over their Internet and cellphone services,” Vicky Eatrides, chairperson and chief executive officer of the CRTC, said in a statement.“Today’s decision removes extra fees to activate, change or cancel a plan. This means that consumers can switch to a better deal without having to pay extra just to get the service that works best for them.” More on Canada More videos Carney’s $35B Arctic military base upgrade plan will please Trump: expert Carney to meet with King Charles III during trip to United Kingdom Canmore’s Livability Tax Program one step closer to reality Tories slam Liberals for not disclosing strike on Kuwait military base Federal gun buyback program launches, drawing mixed reaction Senior Iranian official loses attempt to ban public from deportation hearing Canada introducing new version of ‘lawful access’ bill to give CSIS, police more online powers Canadian travel to the U.S. drops as trade tensions persist: StatsCan Story continues below advertisement The CRTC said that in the coming months, it will make it easier for consumers to shop for, compare and choose the best telecommunications plan for them.The CRTC created the Consumer Protection Codes, including the Internet Code and the Wireless Code, and said in a statement that Thursday’s changes strengthen those codes.